Privacy and Cookies
Your privacy is important to us. We value your trust and are committed to protecting and safeguarding any personal information you give us. This document, which we update from time to time, describes how we use and process your personal data and how we use cookies. It also tells you how you can contact us if you have questions about your personal information.
deskbell.io offers online travel-related services through its own websites and mobile apps and through other online platforms such as partners’ websites and social media. The information that follows applies to all of these platforms. deskbell.io may amend the Privacy and Cookies Policy from time to time, so visit this page regularly to stay up to date. If you disagree with this Privacy and Cookies Policy, you should discontinue using our services.
Privacy
What kind of personal information does deskbell.io use?
When you make a registration, you'll be asked for your email address and a password. After registration you’ll get your own profile where you can fill in all necessary information about your hotel, its name address, telephone numbers, information about restaurants, entertainment, pictures and any other information at your choice. When you visit our website, we may collect certain information, like your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you're using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics, and latitude/longitude details. When you are visiting our site our system registers through which means and from which websites you've made your reservation. We may also receive information about you when you use certain social media services.
Why does deskbell.io collect, use and share your personal data?
deskbell.io uses your information to register and administer your account as well as to enable your access to our web site, to cooperate with you that is to provide you with deskbell.io information, to offer you services, answer your questions and commentaries, analyze the quality of our service to improve it, inform you about special offers and services available at our website and sites of our partners, make surveys and resolve conflicts, prevent banned and illegal actions, execute our terms and conditions and for other common purposes.
How does deskbell.io share your data with third parties?
In certain circumstances, we may share your personal data with third parties.
Third-party Service Providers: We may use service providers (such as 'data processors') to process your personal data strictly on our behalf. This processing would be for purposes such as sending out marketing material or for analytical support services. These processors are bound by confidentiality clauses and are not allowed to use your personal data for their own purposes or any other purpose.
Competent Authorities: We disclose personal data to law enforcement and other governmental authorities insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.
Business Partners: We work with business partners around the world to distribute or advertise accommodations and to help our business partners distribute and advertise their travel-related services. This may mean that their services are integrated into our mobile apps or they have been enabled to show a customized advertisement on our mobile apps – or we are advertising on theirs. Some of our business partners may get your personal data if you ask us about it.
How does deskbell.io use mobile devices?
We have apps for a variety of mobile devices. These apps give access to our online base where information about the places of accommodation is stored. Besides they also allow you to use location services to find accommodations nearby.
Cookies
What is a cookie?
A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device
Why are cookies used?
Web pages have no memory. If you're surfing from page to page within a website, you won't be recognized as the same user across pages. Cookies allow you to be recognized as the same user across the pages of a website. Cookies also allow your choices to be remembered – choices such as the language you prefer or the currency you use. They will also make sure you're recognized when you return to a website.
Do all cookies do the same thing?
No, there are different types of cookies and different ways of using them. Cookies can be categorized according to their function, their lifespan, and according to who places them on a website.
How are cookies used by deskbell.io??
We try to provide our visitors with an advanced and user-friendly website that adapts automatically to their needs and wishes. To achieve this, we use the following cookies:
Technical cookies: They are used to show you our website, to make it function correctly, to create your user account, to sign you in. These technical cookies are absolutely necessary for our website to function properly.
Functional Cookies: We also use functional cookies to remember your preferences and help you use our website efficiently and effectively, for example, by remembering your preferred currency and language, your searches and the accommodations you viewed earlier. These functional cookies are not strictly necessary for the functioning of our website, but they add functionality for you and enhance your experience.
Analytics Cookies: We use these cookies to gain insight into how our visitors use the website, to find out what works and what doesn't, to optimize and improve our website and to ensure we are still interesting and relevant. The data we gather includes which web pages you've viewed, which referring/exit pages you've entered and left from, which platform type you've used, date and time stamp information, and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our website.
Commercial Cookies: We use them to display advertisements on deskbell.io and on other websites. This is called “retargeting,” and it's based on browsing activities, such as the types you've been searching for and the accommodations you've viewed.
How long do deskbell.io cookies stay active?
The cookies we use have varying lifespans. The maximum lifespan we set on some is five years from your last visit to our website. You can erase all cookies from your browser any time you want.
How can you recognize deskbell.io cookies?
You can find our cookies in your browser settings.
Does deskbell.io use third-party marketing and analytics cookies?
Yes, deskbell.io uses the services of trusted and recognized online advertising and marketing companies. deskbell.io may also use third-party providers for analytical purposes. To enable their services, these companies need to place cookies.
The providers we use are committed to building consumer awareness and establishing responsible business and data management practices and standards.
Who has access to deskbell.io cookie data?
Only deskbell.io has access to deskbell.io cookies. Cookies placed by third parties can be accessed by these third parties.
How can you manage your cookie preferences?
Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the 'Help' function in your browser to locate the settings you need.
If you choose not to accept certain cookies, you may not be able to use some functions on our website. Opting out of an online advertising network does not mean that you will no longer receive or be subject to online advertising or marketing analysis. It means that the network from which you opted out will no longer deliver ads customized to your web preferences and browsing patterns.
Security
What hid procedures does deskbell.io put in place to safeguard your personal data?
We use reasonable procedures to protect and safeguard the personal data from unauthorized use.
We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use hid procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.
Contact
How can you control the personal data you've given to deskbell.io?
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at our website. Please write 'Request personal information' and attach a copy of your identity card to help us prevent unauthorized individuals from accessing your personal data.
If the personal information we have for you is incorrect, we'll update it at your request. If you do not want to use deskbell.io services anymore, you can ask us to block your personal data from being used again. You can unsubscribe from the deskbell.io newsletter at any time by using the “Unsubscribe” link included with each newsletter. Please note that we may need to retain certain information, for example for legal or administrative purposes, such as record keeping, to process claims or to detect fraudulent activities.
Who's responsible for the processing of personal data on the deskbell.io website and apps?
IDEI LLC is responsible for the processing of personal data on its websites and mobile apps. IDEI LLC is a private limited liability company. It is incorporated under the laws of the Russian Federation and has its office at Popova str. 12 – 1, Dzerzhinsk, Nizhny Novgorod region, Russia.
If you have any suggestions or comments about this privacy notice, please send an email to: support@deskbell.io.